Home > Work > The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity
41 " Most people who are paid to use a tool feel constrained not to complain about that tool, but it doesn't stop them from feeling frustrated and unhappy about it. "
― Alan Cooper , The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity
42 " programmers believe that their own imperatives of construction simplicity and ease of acquisition—of prewritten source code in their case—take precedence over any suggestions made by others. "
43 " When the creators of software-based products examine their handiwork, they overlook how bad it is. Instead, they see its awesome power and flexibility. They see how rich the product is in features and functions. They ignore how excruciatingly difficult it is to use, how many mind-numbing hours it takes to learn, or how it diminishes and degrades the people "
44 " The key to solving the problem is interaction design before programming. "
45 " Programmers become so familiar with code reuse that they often copy existing techniques even when they aren't actually copying code. "
46 " The programmers went off and coded for a while, then brought the finished work to Jeff for him to try. He found a book he wanted and pressed the 1-Click button, whereupon the program asked him a confirming question! The programmers had converted his one-click interface into a two-click interface. "
47 " Microsoft is famous for hiring extremely bright, highly aggressive, young people right out of school. Moody says, "I felt like I was watching a gang of adolescents who had sneaked into some corporate headquarters after hours, taken over its boardrooms, and were playing at being businesspeople." Microsoft is also famous for pushing these youngsters very hard to get the most and best out of them. Moody says, "The atmosphere on the campus is one of unrelenting anxiety and constant improvisation." The book is a remarkable chronicle of how arbitrary, demoralizing, and unprofessional Microsoft's development methods often are. "
48 " Design Is a Big Word "