Home > Work > QBQ! The Question Behind the Question: Practicing Personal Accountability in Work and in Life
1 " If we have not changed, we have not learned "
― , QBQ! The Question Behind the Question: Practicing Personal Accountability in Work and in Life
2 " There’s not a chance we’ll reach our full potential until we stop blaming each other and start practicing personal accountability. "
3 " It's better to be one who is told to wait than one who waits to be told. "
4 " Ownership: 'A commitment of the head, heart, and hands to fix the problem and never again affix the blame. "
5 " Here’s a QBQ twist for all of us: “God, grant me the serenity to accept the people I cannot change, the courage to change the one I can, and the wisdom to know—it’s me! "
6 " Let's take care of the little things while they're still little. "
7 " We attend too many seminars. We take too many classes. We buy too many books. We play too many audios in our cars. It's all wasted if we're unclear on what learning really is: Learning is not attending, listening, or reading. Learning is really about translating knowing what to do into doing what we know. It's about changing.If we have not changed we have not learned. "
8 " Remember: The answers are in the questions. "
9 " The definition of integrity is this:"Being what I say I am by acting in accordance with my words. "
10 " I saw the angel in the marble and I chiseled until I set it free. —Michelangelo "
11 " Anyone who’s ever heard or asked questions like these: “When will that department do its job right?” “Why don’t they communicate better?” “Who dropped the ball?” “Why do we have to go through all this change?” “When is someone going to train me?” “Why can’t we find better people?” “Who’s going to give us a clear vision?” These questions seem innocent enough, but they indicate a lack of personal responsibility—I prefer the term “personal accountability”—and go right to the heart of many of the problems we face today. Conversely, turning our thinking around and asking more personally accountable questions is one of the most powerful and effective things we can do to improve our organizations and our lives. "
12 " Don't get me wrong, loyalty is an admirable quality. But the number of years one has been around does not automatically equate with being a good leader, any more than does merely having the title of manager or vice president. And certainly the things we acquire- fine cars, nice homes- are not measures of our leadership ability.Leadership, more than anything else, is about the way we think. It's a moment-to-moment disciplining of our thoughts. It's about practicing personal accountability and choosing to make a positive contribution, no matter what out role or "level". "
13 " God, grant me the serenity to accept the people I cannot change, the courage to change the one I can, and the wisdom to know—it’s me! "
14 " Humility is the cornerstone of leadership. "
15 " How much better things would be if we all tried to mold and shape our own thoughts and actions rather than those of others. "
16 " You may already be familiar with the Serenity Prayer: “God, grant me the serenity to accept the things I cannot change, the courage to change the things I can, and the wisdom to know the difference.” Here’s a QBQ twist for all of us: “God, grant me the serenity to accept the people I cannot change, the courage to change the one I can, and the wisdom to know—it’s me! "
17 " Blame and “Whodunit?” questions solve nothing. They create fear, destroy innovation, inhibit teamwork, build walls, and prevent people from engaging. "
18 " Effective communication is not someone else’s job, nor does it begin with being understood. Rather, it’s about understanding the other person. "
19 " The best thing we can do to get rid of victim thinking in our world is to get rid of it in ourselves. The first QBQ guideline says all "
20 " Stress is a choice. "