Home > Work > QBQ! The Question Behind the Question: Practicing Personal Accountability in Work and in Life
21 " The truth is, different people have different reactions to the same situation. Stress is a choice. Stress is also the result of our choices. "
― , QBQ! The Question Behind the Question: Practicing Personal Accountability in Work and in Life
22 " Questions that begin with “When” lead to procrastination. "
23 " Putting things off means precious time is lost. Productivity suffers. "
24 " A client once said: “Long-range, strategic planning is a great tool, but we need to get some things done before lunch! "
25 " Focusing on what we don't have is a waste of time and energy. To really make a difference, let's instead focus out energy on succeeding within the box. "
26 " Procrastination also increases stress. As things pile up, we begin to feel overwhelmed, which takes the joy out of our work. Bottom line: Procrastination is costly to all involved. "
27 " No matter what we're trying to accomplish, there's always a barrier of some kind to overcome, and it's often something over which we have no control. Instead of focusing on the barriers, let's work to become so good that we'll succeed no matter how many bad calls the ref may throw at us. "
28 " The reality is if a strategy or tactic is working now, the odds are high that it won’t work in the future. There is just too much change taking place in our world for it to be any other way. "
29 " Accountable people look for solutions, not scapegoats. They blame no one—not even themselves. If a “self-critique” is warranted, they ask QBQs like “What could I have done differently?” and “How can I learn from this experience? "
30 " (Quick point: If you’ve been trained on the “Five Whys” of problem solving or selling, that’s not what we’re talking about here. Those are useful and appropriate. What we’re referring to are questions that begin with “Why” and have the “poor me” tone that leads straight to the classic pity party.) Anyone "