" We attend too many seminars. We take too many classes. We buy too many books. We play too many audios in our cars. It's all wasted if we're unclear on what learning really is: Learning is not attending, listening, or reading. Learning is really about translating knowing what to do into doing what we know. It's about changing.
If we have not changed we have not learned. "

― , QBQ! The Question Behind the Question: Practicing Personal Accountability in Work and in Life