The No Complaining Rule: Positive Ways to Deal with Negativity at Work QUOTES

2 " in life you have a choice between two roads. The positive road and the negative road. The positive road will lead to enhanced health, happiness, and success and the negative road will lead to misery, anger, and failure. "

― Jon Gordon , The No Complaining Rule: Positive Ways to Deal with Negativity at Work

4 " She decided that the greatest gift she could give her children would not be wealth or material things, but rather the gifts she could leave in them. In their hearts, in their minds, in their attitudes toward life "

― Jon Gordon , The No Complaining Rule: Positive Ways to Deal with Negativity at Work

6 " If there is one thing I’ve learned in all my years of coaching it’s that you need to know your competition, and once you know them you can exploit their weakness. Negativity has a weakness. Let’s find a way to exploit and conquer it, and we’ll be well on our way to a successful turnaround. "

― Jon Gordon , The No Complaining Rule: Positive Ways to Deal with Negativity at Work

8 " that there were two main reasons why people complained: (1) because they were fearful and helpless and (2) because it had become a habit. "

― Jon Gordon , The No Complaining Rule: Positive Ways to Deal with Negativity at Work

10 " No matter what the psychologists say, complaining doesn’t make us feel better. Maybe temporarily, but in the long run complaining creates a cycle of negativity that feeds itself and grows. Think about it. For years psychologists had their patients hit punching bags to relieve anger only to find out recently that this practice creates more violence. It works the same with complaining. When we complain, we feed the negativity. "

― Jon Gordon , The No Complaining Rule: Positive Ways to Deal with Negativity at Work

12 " You see, team,” Dan said passionately, “our problem is negativity, and we have no one to blame but ourselves. I believe where there is a void, negativity will fill it. And, unfortunately, within every organization you get voids in communication between leaders and their employees and between different teams and team members. It happens everywhere: with sports teams, work teams, family teams. Within these voids, negativity starts to breed and grow and, eventually, like a cancer it will spread if you don’t address it. As an executive team it’s up to us to do everything we can to prevent these voids from occurring and when they do occur, we must quickly fill them with positive communication and positive energy. People don’t just want to be seen and heard. They want to hear and see, and if they don’t feel like they are part of the company then they will assume the worst and act accordingly. "

― Jon Gordon , The No Complaining Rule: Positive Ways to Deal with Negativity at Work

14 " Instead of letting it generate negative energy, we can use it for a positive purpose. We can use complaints as a ‘signal’ or ‘sign,’ letting us know we are on the negative road and then in the next moment we can take a detour to get on the positive road. "

― Jon Gordon , The No Complaining Rule: Positive Ways to Deal with Negativity at Work

16 " 2. Focus on “Get To” instead of “Have To. "

― Jon Gordon , The No Complaining Rule: Positive Ways to Deal with Negativity at Work

18 " With mindless complaining, you are mindlessly focusing on problems; however, with justified complaining you identify a problem and the complaint moves you toward a solution. Every complaint represents an opportunity to turn a negative into a positive. "

― Jon Gordon , The No Complaining Rule: Positive Ways to Deal with Negativity at Work

20 " great companies and teams have great energy and spirit that are fueled by a positive culture and purpose, "

― Jon Gordon , The No Complaining Rule: Positive Ways to Deal with Negativity at Work