Home > Work > The Science of Successful Organizational Change: How Leaders Set Strategy, Change Behavior, and Create an Agile Culture
1 " Psychological pseudoscience dies hard, especially when there are commercial interests at stake. "
― Paul Gibbons , The Science of Successful Organizational Change: How Leaders Set Strategy, Change Behavior, and Create an Agile Culture
2 " The best way to encourage out of the box thinking is to draw the box correctly in the first place. "
3 " Many of the cataclysmic leadership failures were failures of rationality. The pendulum of leadership development needs to swing back toward the rational: strategy, creativity, foresight, decision-making, and analytics. "
4 " Mindfulness requires being a beginner. Setting absurdly high-standards, and being unwilling to be a novice, are the joint enemies of personal progress and change. Nobody benchpresses 100 kilos the first time they enter a gym. "
5 " Mindfulness promises a great number of desirable benefits, and is based on much more solid research than many competing ideas on how to change people. "
6 " When business leaders talk about the next quarter, they ought to sometimes be talking about the next quarter century. "
7 " The most damaging cognitive bias is overconfidence (illusory superiority), making leaders use their “gut” when they should be more rational. "
8 " Strategic coherence is more important than strategic perfection. "
9 " Compared to ecosystems and some species, corporations are very fragile entities indeed. "
10 " Leaders need to correct for cognitive biases the way a sharpshooter corrects for wind velocity or a yachtsman corrects for the tide. "
11 " Ambiguity is not, today, a lack of data, but a deluge of data. "
12 " Green light, STOP - if you want to see where you are taking the most risk, look where you are making the most money. "
13 " Yesterday’s decision-making strategies are ill-equipped to deal with petabyte information flows. "
14 " Most businesses would profit greatly from just applying Change Management 101 well. "
15 " It is time to euthanize change management. "
16 " We have minds that are equipped for certainty, linearity and short-term decisions, that must instead make long-term decisions in a non-linear, probabilistic world. "
17 " 21st century leaders will be growers, not knowers. "
18 " Behaviorism was a busted flush, but neo-behaviorist theories, especially choice architecture, achieve behavioral change without coercion or the downsides of carrots and sticks. "
19 " All of us are not always smarter than one of us, leaders need to distinguish between the wisdom of crowds and the madness of crowds. "
20 " The problem is not lack of competence, it is confidence without competence. "