" Some may say that by being civil to each other we stifled our self-expression. But we can also say that we chose to express one part of ourselves rather than another. Although it may appear that we give up self-expression when we exercise it, in truth restraint can be as much an expression of our Selves as is unfettered behavior. Yes, practicing civility may limit our immediate gratification. That's why we are tempted to be rude (p.24). "

― , Choosing Civility: The Twenty-Five Rules of Considerate Conduct