" In the weeks afterward, as part of its investigation, the National Transportation Safety Board placed experienced crews in simulators and re-created the conditions faced by Flight 232 at the moment it lost all hydraulics. The simulation was run twenty-eight times. All twenty-eight times, the planes crashed, spiraling to the ground without getting close to Sioux City. All of which underlines a strange truth. The crew of Flight 232 succeeded not because of their individual skills but because they were able to combine those skills into a greater intelligence. They demonstrated that a series of small, humble exchanges—Anybody have any ideas? Tell me what you want, and I’ll help you—can unlock a group’s ability to perform. The key, as we’re about to learn, involves the willingness to perform a certain behavior that goes against our every instinct: sharing vulnerability. "

― Daniel Coyle , The Culture Code: The Secrets of Highly Successful Groups