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The Culture Code: The Secrets of Highly Successful Groups QUOTES

The Culture Code: The Secrets of Highly Successful Groups QUOTES

1 " I’m giving you these comments because I have very high expectations and I know that you can reach them. "

― Daniel Coyle , The Culture Code: The Secrets of Highly Successful Groups

2 " We have a place in our brain that's always worried about what people think of us, especially higher ups. As far as our brain is concerned, if our social system rejects us, we could die. Given that our sense of danger is so natural and automatic, organizations have to do some pretty special things to overcome that natural trigger. "

― Daniel Coyle , The Culture Code: The Secrets of Highly Successful Groups

3 " Collisions - defined as serendipitous personal encounters - the lifeblood of any organization, the key driver of creativity, community, and cohesion. "

― Daniel Coyle , The Culture Code: The Secrets of Highly Successful Groups

4 " The road to success is paved with mistakes well handled. "

― Daniel Coyle , The Culture Code: The Secrets of Highly Successful Groups

5 " Vulnerability doesn’t come after trust—it precedes it. Leaping into the unknown, when done alongside others, causes the solid ground of trust to materialize beneath our feet. "

― Daniel Coyle , The Culture Code: The Secrets of Highly Successful Groups

6 " Give a good idea to a mediocre team, and they’ll find a way to screw it up. Give a mediocre idea to a good team, and they’ll find a way to make it better. The goal needs to be to get the team right, get them moving in the right direction, and get them to see where they are making mistakes and where they are succeeding. "

― Daniel Coyle , The Culture Code: The Secrets of Highly Successful Groups

7 " Hire people smarter than you. Fail early, fail often. Listen to everyone’s ideas. Face toward the problems. B-level work is bad for your soul. It’s more important to invest in good people than in good ideas. "

― Daniel Coyle , The Culture Code: The Secrets of Highly Successful Groups

8 " When we hear a fact, a few isolated areas of our brain light up, translating words and meanings. When we hear a story, however, our brain lights up like Las Vegas, tracing the chains of cause, effect, and meaning. Stories are not just stories; they are the best invention ever created for delivering mental models that drive behavior. "

― Daniel Coyle , The Culture Code: The Secrets of Highly Successful Groups

9 " As Dave Cooper says, I screwed that up are the most important words any leader can say. "

― Daniel Coyle , The Culture Code: The Secrets of Highly Successful Groups

10 " the number-one job is to take care of each other. I didn’t always know that, but I know it now. "

― Daniel Coyle , The Culture Code: The Secrets of Highly Successful Groups

11 " One misconception about highly successful cultures is that they are happy, lighthearted places. This is mostly not the case. They are energized and engaged, but at their core their members are oriented less around achieving happiness than around solving hard problems together. This task involves many moments of high-candor feedback, uncomfortable truth-telling, when they confront the gap between where the group is, and where it ought to be. "

― Daniel Coyle , The Culture Code: The Secrets of Highly Successful Groups

12 " Belonging cues are behaviors that create safe connection in groups. They include, among others, proximity, eye contact, energy, mimicry, turn taking, attention, body language, vocal pitch, consistency of emphasis, and whether everyone talks to everyone else in the group. "

― Daniel Coyle , The Culture Code: The Secrets of Highly Successful Groups

13 " We are all paid to solve problems. Make sure to pick fun people to solve problems with. "

― Daniel Coyle , The Culture Code: The Secrets of Highly Successful Groups

14 " While successful culture can look and feel like magic, the truth is that it’s not. Culture is a set of living relationships working toward a shared goal. It’s not something you are. It’s something you do. "

― Daniel Coyle , The Culture Code: The Secrets of Highly Successful Groups

15 " No shortcuts,” “Work hard, be nice,” “Don’t eat the marshmallow,” “Team and family,” “If there’s a problem, we look for the solution,” “Read, baby, read,” “All of us will learn,” “KIPPsters do the right thing when no one is watching,” “Everything is earned,” “Be the constant, not the variable,” “If a teammate needs help, we give; if we need help, we ask,” “No robots,” and “Prove the doubters wrong. "

― Daniel Coyle , The Culture Code: The Secrets of Highly Successful Groups

16 " You can’t prevent mistakes, but you can solve problems graciously. "

― Daniel Coyle , The Culture Code: The Secrets of Highly Successful Groups

17 " Building purpose in a creative group is not about generating a brilliant moment of breakthrough but rather about building systems that can churn through lots of ideas in order to help unearth the right choices. This is why Catmull has learned to focus less on the ideas than on people—specifically, on providing teams with tools and support to locate paths, make hard choices, and navigate the arduous process together. "

― Daniel Coyle , The Culture Code: The Secrets of Highly Successful Groups

18 " You know the phrase ‘Don’t shoot the messenger’?” Edmondson says. “In fact, it’s not enough to not shoot them. You have to hug the messenger and let them know how much you need that feedback. That way you can be sure that they feel safe enough to tell you the truth next time. "

― Daniel Coyle , The Culture Code: The Secrets of Highly Successful Groups

19 " This is a different way of thinking about human beings," Pentland says. "Individuals aren't really individuals. They're more like musicians in a jazz quartet, forming a web of unconscious actions and reactions to complement others in the group. You don't look at the informational content of the messages; you look at patterns that show how the message is being sent. Those patterns contain many signals that tell us about the relationship and what's really going on beneath the surface. "

― Daniel Coyle , The Culture Code: The Secrets of Highly Successful Groups

20 " Thinking about your ancestors makes you smarter. A research team led by Peter Fischer found that spending a few minutes contemplating your family tree (as opposed to contemplating a friend, or a shopping list, or nothing at all) significantly boosted performance on tests of cognitive intelligence. Their hypothesis is that thinking about our connections to the group increases our feelings of autonomy and control. "

― Daniel Coyle , The Culture Code: The Secrets of Highly Successful Groups