" What these healers all had in common was that they were brilliant listeners. They would sit down, take a long patient history, and really get to know their patients,” Marci says. “They were all incredibly empathic people who were really good at connecting with people and forming trusting bonds. So that’s when I realized that the interesting part wasn’t the healing but the listening, and the relationship being formed. "

― Daniel Coyle , The Culture Code: The Secrets of Highly Successful Groups