" To achieve and maintain the relationships we need, we must stop choosing to coerce, force, compel, punish, reward, manipulate, boss, motivate, criticize, blame, complain, nag, badger, rank, rate, and withdraw. We must replace these destructive behaviors with choosing to care, listen, support, negotiate, encourage, love, befriend, trust, accept, welcome, and esteem. These "

― William Glasser , Choice Theory: A New Psychology of Personal Freedom