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161 " If you want to avoid fines and possible jail time, don’t discriminate against any of the protected classes (race, color, religion, sex, national origin, familial status, disability, and other locally protected classes). Be careful in the language you use in your advertising, on the phone, in person, in your documents, and anywhere else in your business. And maintain good records in case someone ever wants to bring a case against you for violating the Fair Housing Laws. "
― Brandon Turner , The Book on Managing Rental Properties: Find, Screen, and Manage Tenants With Fewer Headaches and Maximum Profits
162 " always process applications on a first-come, first-serve basis – processing the application until you discover they do not qualify. If someone doesn’t qualify, move on to the next. "
― Brandon Turner , A BiggerPockets Guide: How to Rent Your House
163 " One last thought on dealing with maintenance issues: Always pay your contractors and "
164 " handymen quickly so they respond quickly when you need them. If you have a reputation for taking your sweet time paying your bills, they will remember that when you call them for help. "
165 " Ouch. Ignorance is not bliss, folks. It can hurt—a lot. "
166 " When you deny an applicant, it is important that you clearly document your reasons for why you are denying them to avoid discrimination complaints. "