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1 " The most important skill for a new recruit from university will be the ability to learn. "
― , Complete Training: From Recruitment to Retirement
2 " If you don’t use your new knowledge and skills within a relatively short space of time, then it may have been better never to have had the tantalising prospect of change for the better placed in front of you. "
3 " There is a distressing tendency of the L&D profession to latch on to half read and barely understood concepts. "
4 " The cost of a range of appropriate courses and training activities is much less than the cost of incompetence. "
5 " Management is like sex - everyone thinks they’re good at it despite limited evidence. "
6 " There’s a fine line between child-like – learning as a child does, the natural way we learn most stuff – and being child-ish. "