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1 " The detective assigned to my case told me that restraining orders turn to work out one of two ways—either the paper is good enough to scare off your abuser, or they double down and never stop unless they are thrown in jail. Unsurprisingly, Mine turned out to be the latter type, using the restraining order itself as an excuse to market his crusade against me to entirely new hate groups online. "
― , Crash Override: How Gamergate (Nearly) Destroyed My Life, and How We Can Win the Fight Against Online Hate
2 " As I'm sure you can imagine, it's profoundly dehumanizing to listen to a virulent the angry stranger shout about how horrible you are to people who are primed to hate you. "
3 " You can make a career from online abuse. "
4 " Victims are told not to say anything about the proceedings, because talking openly about your case can annoy your judge and benefit the defence. Abuses are not really known for their ability to practice this level of self-restraint, giving them control over there narrative around your case—and since court cases are frequently considered newsworthy events, this can give them a whole new platform to recruit more supporters. "
5 " GamerGate wasn’t really about video games at all so much as it was a flash point for radicalized online hatred that had a long list of targets before, and after, my name was added to it. The movement helped solidify the growing connections between online white supremacist movements, misogynist nerds, conspiracy theorists, and dispassionate hoaxers who derive a sense of power from disseminating disinformation. This patchwork of Thanksgiving-ruining racist uncles might look and sound like a bad joke, but they became a real force behind giving Donald Trump the keys to the White House. "
6 " So do you go to the police or not? Well, if you don't, people will claim that the abuse wasn't real because theres no police report about it. If you do enter the system, you have to accept that all of what I've detailed in this chapter is what you're facing; be willing to sign up for the years-long process in the event that case actually goes to trial; know you have little chance of seeing justice because legislation and law enforcement have not yet caught up with the pace of online crime; and, even if you re successful, accept that a court order may not do much to stop an obsessive abuser. "
7 " A mob has more tools at its disposal then individual actors do. Popularity—the quantity of clicks of use on any given time is tracked and exploited by algorithms online, and a mob is a critical mass. If thousands of people are linking to something about you, that will quickly become the first thing people see when they google your name, regardless of whether it's a fact checked news article or SmegmaDan69's video about what a bitch you are. "
8 " These pundits are community leaders of the sort—they validate feelings and provide guidance. Internet Inquisitors position themselves as authority figures and truth tellers; they confirm the mob's hatred, paranoia, and insecurities and directed towards the nearest combustible witch on their radar. They serve as morale boosters, assuring the mob that they are correct, that their path is righteous, and that it's the world that's wrong (or in this case, the person they're offering up as a sacrifice). "
9 " Algorithms are not arbiters of objective truth and fairness simply because they're math. "
10 " In criminal proceedings, laymen might assume it's one person versus another, but it's not—it's the state versus the defendant. That means that you, the victim, do not have anyone on your side by default, while defendants have lawyers who are eager to tear into you from all angles. You are an asset to the state's case, not the other way around. "
11 " In some situations, the attempts to "do something about this" can directly stress the person being targeted or make their situation worse. One example from my own experience is that people frequently screenshot and send me something horrible someone has said about me to give me a "heads-up" when I have purposefully reorganized my life to keep that stuff as far away from me as possible. "
12 " The Easiest Way to Fuck Everything Up Is to Ignore Black Women "
13 " Mass reporting a common tool to try to make the legitimate sites belonging to targets of online abuse vanish as many systems our automated to react to a large volume of reports. Law-enforcement agencies and government bodies like the IRS have online reporting systems that can also be manipulated this way by a mob. "
14 " Maybe you'll express an opinion on a political issue and it will get noticed by that wrong person. Maybe you'll wake up to find that a company you once bought shoes from online was careless with security, and now your personal information is in the hands of anyone who bothers to look. Maybe someone who has a grudge against you is relentless enough to post and promote bogus information about you online—stuff that can never be erases. Maybe you're a member of a demographic that is constantly targeted—you're a woman, you're black, you're trans, or any combination of these or other marginalised groups—and someone who wants to get people like you off "their" internet decides to take it upon them to make your life hell. Online abuses target countless people every year for any number of arbitrary reasons. "
15 " Online mobs tend to be equal parts vicious and erratic. "
16 " What they get wrong is precisely this false belief that online prejudice is easily compartmentalized or categorized into, say, racism, sexism, homophobia, transphobia, or ableism when really it flows freely between these various bigotries. "
17 " The less you look and sound like a 1950s sitcom dad, the more likely it is that you'll find yourself where I did—having your life torn apart by neo-Nazis. "
18 " Everything I have, everything good in my life, I owe to the internet’s ability to empower people like me, people who wouldn’t have a voice without it. All the garbage that is thrown at us is enabled by this broken machine, yet I firmly believe that the internet is also the best tool we have to address the problem. To the uninitiated, it might seem easy to blame the very things that make the internet great for the rampant abuse, but that reaction would be alarmist and simply incorrect. One might see the relative anonymity of the online world as something that allows people to do heinous things to one another without accountability, but anonymity is also what can give isolated teenagers like I was the ability to talk about their queerness without fear of being outed. "
19 " I felt like if I could look at the worst humanity had to offer, I’d be prepared for anything and nothing could shock or scare me. I didn’t want to be pure; I wanted to go on adventures and roll around in the kind of filth that Oscar Wilde and Hunter S. Thompson had written about. "
20 " In all my time as an activist, I've never seen a single instance where the people instigating abuse, even in the worst possible cases, thought they were the 'bad guys'. There is always a righteous undertone.Dehumanization works its mental magic, and turning the target into a 'villain' provides the attacker with the chance to be a 'hero'. You can rationalize doing all kinds of things to a symbol that you would never do to a human. The campaign becomes a false battle between good and evil, and tormenting someone is seen as a struggle over something much larger than either of you. That's the key ingredient in the magic trick that, in the abusers' minds, turns screaming at a game developer's father through a telephone into defending an entire artistic medium from censorship. "