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1 " Uma tribo de índios americanos tem um velho ditado que diz: "Quando você nasceu, você chorou e o mundo se regozijou. Viva sua vida de tal maneira que, quando você morrer, o mundo chore e você se regozije. "
― James C. Hunter , The Servant: A Simple Story About the True Essence of Leadership
2 " George Washington Carver said we should be kind to others: “How far you go in life depends on your being tender with the young, compassionate with the aged, sympathetic with the striving, and tolerant of the weak and strong. Because someday in life, you will have been all of these. "
― James C. Hunter , The World's Most Powerful Leadership Principle: How to Become a Servant Leader
3 " What we think or what we believe is, in the end, of little consequence. The only thing of consequence is what we do. "
― James C. Hunter , De volta ao mosteiro - O monge e o executivo falam de liderança e trabalho em equipe
4 " You are either green and growing or you are ripe and rotting.” Pick "
5 " The discipline process is simply, ‘Here is our standard and here is your performance. We’ve got a gap. As your leader, I am here to understand the reasons for the gap and help you to raise your game. If the gap does not go away, I will have to escalate. "
6 " When I discipline, I am helping my people, teaching them and coaching them, to be the best they can be. When I see a gap between how they are performing and how they should be performing, I look at it as an opportunity to help them raise their game. It’s another opportunity to serve them. "
7 " Question one: Is there anything else I can do to help them succeed? “Question two: Is there another seat on the bus where they can be successful, and does it make sense to make that change? “Question three: If the person resigned today, would I try to talk them out of it or rehire "
8 " si no luchamos por algo nos dejaremos vencer por todo. "
9 " our thoughts become our actions, our actions become our habits, our habits become our character, and our character becomes our destiny. "
10 " The key then to leadership is accomplishing the tasks at hand while building relationships. "
11 " Stephen Covey. Ele diz que a maioria das pessoas não escuta com a intenção de compreender, mas de responder. "
12 " A player who makes a team great is more valuable than a great player. —Coach John Wooden "
13 " What we think or what we believe is, in the end, of little consequence. The only thing of consequence is what we do. —John Ruskin "
14 " The One Minute Manager, "
15 " Liderazgo: El arte de influir sobre la gente para que trabaje con ençtusiasmo en la consecución de objetivos en pro del bien común. "
16 " Think of the qualities of a great leader: humility, respect, self-control, honesty, commitment, determination, gratitude, communication skills. "
17 " Leadership is simply character in action. "
18 " It’s a place where members are growing as leaders and learning to take responsibility for the success of their team. Where members are learning to accept and transcend their differences, resolve conflict rather than avoid it, disarm themselves of their personal barriers, and communicate effectively by practicing assertiveness and active listening. "
19 " simply ask five open-ended questions which they know in advance. Question one, what is going well? Two, what is not going well? Three, what are you doing to improve as a leader? Four, what are you doing to improve the organization? And, five, what can I do to help? "
20 " No siempre puedo controlar mis sentimientos hacia los demás, pero lo que sí puedo controlar es mi comportamiento hacia los demás. "