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61 " Facebook is a carefully managed top-down system, not a robust public square. It mimics some of the patterns of conversation, but that’s a surface trait. In reality, Facebook is a tangle of rules and procedures for sorting information, rules devised by the corporation for the ultimate benefit of the corporation. Facebook is always surveilling users, always auditing them, using them as lab rats in its behavioral experiments. While it creates the impression that it offers choice, Facebook paternalistically nudges users in the direction it deems best for them, which also happens to be the direction that thoroughly addicts them. "
― Franklin Foer , World Without Mind: The Existential Threat of Big Tech
62 " Hackers, he told one interviewer, were “just this group of computer scientists who were trying to quickly prototype and see what was possible. That’s what I try to encourage our engineers to do here.” To hack is to be a good worker, a responsible Facebook citizen—a microcosm of the way in which the company has taken the language of radical individualism and deployed it in the service of conformism. "
63 " In a lot of ways Facebook is more like a government than a traditional company. We have this large community of people, and more than other technology companies we’re really setting policies. "
64 " The Hoover experiment, in the end, hardly realized the happy fantasies about the Engineer King. A very different version of this dream, however, has come to fruition, in the form of the CEOs of the big tech companies. We’re not ruled by engineers, not yet, but they have become the dominant force in American life, the highest, most influential tier of our elite. "
65 " Bourdieu argued that a dominant class enforces rules about what is and is not acceptable. It defines good art, good food, good books—and creates an exclusionary vocabulary for describing them. “Taste classifies, and it classifies the classifier,” he famously wrote. "
66 " Barca became my team in 1994 on a winter trip through the city. My visit coincided with the annual gratis opening of Barca’s museum. It is the most visited museum in the city, even ahead of a massive collection of Picasso canvases. With no admission fee, lines crawled across the stadium parking lot, filled with eight-year-old boys and their mothers, silver-haired men paying a visit to old friends in the trophy case, and teenage girls apparently brushing up on team history. The transcendent enthusiasm for a bunch of artifacts and sepia photos moved me. I felt like a nonbeliever watching a religious pilgrimage. And the sheer depth of their faith made me a believer, too. "
― Franklin Foer , How Soccer Explains the World: An Unlikely Theory of Globalization
67 " We’re watched on the Internet so that companies can more effectively sell us goods. The fact that Internet surveillance isn’t totalitarian, however, doesn’t mean that it does us no harm. We’re watched so that we can be manipulated. "
68 " Each pathbreaking innovation promises to liberate technology from the talons of the monopolists, to create a new network so democratic that it will transform human nature. Somehow, in each instance, humanity remains its familiar self. Instead of profound redistributions of power, the new networks are captured by new monopolies, each more powerful and sophisticated than the one before it. "
69 " But there’s another way to describe the convenience of the machine: It is the surrender of free will—algorithms make choices for us. "
70 " Google’s trucks would pull up to libraries and quietly walk away with boxes of books to be quickly scanned and returned. “If you don’t have a reason to talk about it, why talk about it?” Larry Page would argue, when confronted with pleas to publicly announce the existence of its program. The company’s lead lawyer on this described bluntly the roughshod attitude of his colleagues: “Google’s leadership doesn’t care terribly much about precedent or law.” In this case precedent was the centuries-old protections of intellectual property, and the consequences were a potential devastation of the publishing industry and all the writers who depend on it. In other words, Google had plotted an intellectual heist of historic proportions. What motivated Google in its pursuit? On one level, the answer is clear: To maintain dominance, Google’s search engine must be definitive. Here was a massive store of human knowledge waiting to be stockpiled and searched. On the other hand, there are less obvious motives: When the historian of technology George Dyson visited the Googleplex to give a talk, an engineer casually admitted, “We are not scanning all those books to be read by people. We are scanning them to be read by an AI.” If that’s true, then it’s easier to understand Google’s secrecy. The world’s greatest collection of knowledge was mere grist to train machines, a sacrifice for the singularity. Google is a company without clear boundaries, or rather, a company with ever-expanding boundaries. That’s why it’s chilling to hear Larry Page denounce competition as a wasteful concept and to hear him celebrate cooperation as the way forward. “Being negative is not how we make progress and most important things are not zero sum,” he says. “How exciting is it to come to work if the best you can do is trounce some other company that does roughly the same thing?” And it’s even more chilling to hear him contemplate how Google will someday employ more than one million people, a company twenty times larger than it is now. That’s not just a boast about dominating an industry where he faces no true rivals, it’s a boast about dominating something far vaster, a statement of Google’s intent to impose its values and theological convictions on the world. "
71 " They have allowed the endless feedback loop of the Web—the never-ending flood of data—to shape their editorial sensibility, to determine their editorial investments. "