22
" It is, above all, fruitless and a waste of time to worry about what is acceptable and what one had better not say so as not to evoke resistance. The things one worries about never happen. And objections and difficulties no one thought about suddenly turn out to be almost insurmountable obstacles. One gains nothing, in other words, by starting out with the question “What is acceptable?” And in the process of answering it, one loses any chance to come up with an effective, let alone with the right, answer. "
― Peter F. Drucker , Management: Tasks, Responsibilities, Practices
35
" A company that is not able to attract, motivate, and hold men of talent and competence will not survive. Increasingly, this will mean attracting, motivating, and holding the knowledge worker. Unlike the manual worker of yesterday, the knowledge worker does not, however, look just for a job. He looks for a career. He looks for an opportunity. "
― Peter F. Drucker , Management: Tasks, Responsibilities, Practices
39
" Engineers speak half-jokingly of Murphy’s Law: “If anything can go wrong, it will.” But complexity stands under a second law as well. Let me call it Drucker’s Law: “If one thing goes wrong, everything else will, and at the same time.” And if anything goes wrong, then there is a premium on knowing one’s business, on understanding it, on being close to it. Diversity and complexity, however, mean that one cannot know one’s businesses, cannot understand them, cannot be close to them. "
― Peter F. Drucker , Management: Tasks, Responsibilities, Practices