Home > Work > Answering 911: Life in the Hot Seat
1 " It's about picking which baggage is worth carrying with you later, when you go into the real world, where people don't want to hear about body parts on the roads. "
― Caroline Burau , Answering 911: Life in the Hot Seat
2 " My mind is a dangerous place to be alone without supervision. "
3 " There’s a certain mentality in law enforcement that says you shouldn't be the type of person who takes things personally. If you are, you’re weak. Build a wall. I hear that one a lot. The problem is, I’m a person. And when another person calls me on the phone asking for my compassion and my help, I don’t want them to have to jump my wall to get it. "
4 " If your loved ones only get your attention when they are in crisis, pretty soon you’ve got a lot of crises on your hands, especially with kids. "
5 " I stay in that state of mind for the next couple of days, in the places that only exist in the past. The things you can’t undo get lodged in the darkest corners of your mind, where nothing ever seems to get solved, just recycled into new anxiety. "
6 " Not only is there no way to make everyone happy, it’s nearly impossible to make anyone happy. And anyway, most people only think they want to be happy. Including me. There’s something wildly freeing about knowing that. "
