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Overcoming Fake Talk: How to Hold Real Conversations That Create Respect, Build Relationships, and Get Results QUOTES

Overcoming Fake Talk: How to Hold Real Conversations That Create Respect, Build Relationships, and Get Results QUOTES

1 " If a conversation is not working, then you need to make a different choice. Stop what you are doing & do something different. "

― John Stoker , Overcoming Fake Talk: How to Hold Real Conversations That Create Respect, Build Relationships, and Get Results

2 " Awareness is about improving social intelligence. If you can’t see, hear, or feel the dynamics of a conversation, you can’t manage them. "

― John Stoker , Overcoming Fake Talk: How to Hold Real Conversations That Create Respect, Build Relationships, and Get Results

3 " Great communicators exemplify the power that building relationships, creating respect and achieving results can have. "

― John Stoker , Overcoming Fake Talk: How to Hold Real Conversations That Create Respect, Build Relationships, and Get Results

4 " Authority—when abused through micromanagement, intimidation, or verbal or nonverbal threats—makes people shut down & productivity ceases. "

― John Stoker , Overcoming Fake Talk: How to Hold Real Conversations That Create Respect, Build Relationships, and Get Results

5 " R.E.A.L. conversation: Recognize judgments. Express thoughts neutrally. Ask questions. Listen for verbal & non-verbal messages. "

― John Stoker , Overcoming Fake Talk: How to Hold Real Conversations That Create Respect, Build Relationships, and Get Results

6 " 93/7 Rule: 93% of communication occurs through nonverbal behavior & tone; only 7% of communication takes place through the use of words. "

― John Stoker , Overcoming Fake Talk: How to Hold Real Conversations That Create Respect, Build Relationships, and Get Results

7 " Most of us are so focused on what we are thinking that we miss most of what goes on in our conversations. "

― John Stoker , Overcoming Fake Talk: How to Hold Real Conversations That Create Respect, Build Relationships, and Get Results