Home > Work > Employees First, Customers Second: Turning Conventional Management Upside Down
1 " The role of the CEO is to enable people to excel, help them discover their own wisdom, engage themselves entirely in their work, and accept responsibility for making change. (164) "
― , Employees First, Customers Second: Turning Conventional Management Upside Down
2 " Unless the company becomes obsessed with constant change for the better, gradual change for the worse usually goes unnoticed. "
