Home > Work > Getting Past No: Negotiating in Difficult Situations
1 " The Power of a Positive No describes how to say No when it is vital to stand up and protect your core interests and values. It is not just about how to say No, however, but about how to do so in a respectful and constructive manner that can potentially lead to agreement. As its subtitle indicates, it is about how to say No and still get to Yes. "
― William Ury , Getting Past No: Negotiating in Difficult Situations
2 " You need to suspend your reaction when you feel like striking back, to listen when you feel like talking back, to ask questions when you feel like telling your opponent the answers, to bridge your differences when you feel like pushing for your way, and to educate when you feel like escalating. Breakthrough "
3 " Diplomacy is the art of letting someone else have your way. —Daniele Vare, Italian diplomat We "
4 " For every ounce of power you use, you need to add an ounce of conciliation. Let "
5 " Best Alternative to a Negotiated Agreement (BATNA). Your "
6 " The purpose of negotiation is to explore whether you can satisfy your interests better through an agreement than you could by pursuing your Best Alternative to a Negotiated Agreement (BATNA). Your "
7 " Speak when you are angry and you will make the best speech you will ever regret. —Ambrose Bierce If "
8 " Diplomacy is the art of letting someone else have your way. —Daniele Vare, Italian diplomat "
9 " Rarely is it advisable to meet prejudices and passions head on. Instead, it is best to appear to conform to them in order to gain time to combat them. One must know how to sail with a contrary wind and to tack until one meets a wind in the right direction. —Fortune de Felice, 1778 "
10 " Take the eighteenth-century general who had fallen into disfavor with the great Prussian warrior king, Frederick the Great. Coming upon the king, the general saluted him with the greatest respect, but Frederick turned his back. “I am happy to see that Your Majesty is no longer angry with me,” murmured the general. “How so?” demanded Frederick. “Because Your Majesty has never in his life turned his back on an enemy,” replied the general. "
