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" It would no doubt be shocking to reckon the macroeconomic price of all our time spent with the attention merchants, if only to alert us to the drag on our own productivity quotient, the economist’s measure of all our efforts. At bottom, whether we acknowledge it or not, the attention merchants have come to play an important part in setting the course of our lives and consequently the future of the human race, insofar as that future will be nothing more than the running total of our individual mental states. Does that sound like exaggeration? It was William James, the fount of American Pragmatism, who, having lived and died before the flowering of the attention industry, held that our life experience would ultimately amount to whatever we had paid attention to. At stake, then, is something akin to how one’s life is lived. That, if nothing else, ought to compel a greater scrutiny of the countless bargains to which we routinely submit, and, even more important, lead us to consider the necessity, at times, of not dealing at all. If we desire a future that avoids the enslavement of the propaganda state as well as the narcosis of the consumer and celebrity culture, we must first acknowledge the preciousness of our attention and resolve not to part with it as cheaply or unthinkingly as we so often have. And then we must act, individually and collectively, to make our attention our own again, and so reclaim ownership of the very experience of living. "
― Tim Wu , The Attention Merchants: The Epic Scramble to Get Inside Our Heads
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" Walter Lippmann, a progressive journalist, co-founder of The New Republic, and a power within the Wilson administration, had been among those who pressured Wilson to take the nation to war. During the war he worked at the Creel Committee, and witnessed firsthand its power to whip the country into a fanatical assent. Despite his own initial support for the war, the ease with which the Creel Committee had succeeded turned him into something of a lifelong cynic.
What Lippmann took from the war—as he explained in his 1922 classic Public Opinion—was the gap between the true complexity of the world and the narratives the public uses to understand it—the rough “stereotypes” (a word he coined in his book). When it came to the war, he believed that the “consent” of the governed had been, in his phrase, “manufactured.” Hence, as he wrote, “It is no longer possible…to believe in the original dogma of democracy; that the knowledge needed for the management of human affairs comes up spontaneously from the human heart. Where we act on that theory we expose ourselves to self-deception, and to forms of persuasion that we cannot verify. "
― Tim Wu , The Attention Merchants: The Epic Scramble to Get Inside Our Heads
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" It is easy to ascribe the success of such hokum to the gullibility of another age, until we stop to reflect that the techniques successfully used to sell patent medicine are still routinely used today. The lotions and potions of our times inevitably promise youthfulness, health, or weight loss, thanks to exotic ingredients like antioxidants, amino acids, miracle fruits like the pomegranate and açaí berry, extracted ketones, or biofactors. There is scarcely a shampoo or lotion for sale that does not promise an extraordinary result owing to essence of coconut, or rosemary extracts, or another botanical. As devotees of technology we are, if anything, more susceptible to the supposed degree of difference afforded by some ingenious proprietary innovation, like the “air” in Nike’s sports shoes, triple reverse osmosis in some brands of water, or the gold-plating of audio component cables. For all our secular rationalism and technological advances, potential for surrender to the charms of magical thinking remains embedded in the human psyche, awaiting only the advertiser to awaken it. "
― Tim Wu , The Attention Merchants: The Epic Scramble to Get Inside Our Heads
