81
" Security was, though, an ongoing rock-paper-scissors match between technologies that all seemed to want different things. The lobby of the building, its elevators and stairwells, and its exterior belts of walkways and gardens had all been covered by security cameras from the very beginning of Zula and Csongor’s tenancy. In those days a security guard would sit all day behind a reception desk in the lobby, keeping an eye on the main entrance, glancing down from time to time at an array of flat-panel monitors that showed him the feeds from those cameras. But the desk had been torn out some years ago and replaced with a big saltwater aquarium. The building still employed a security firm. But those guards who were human, and who were actually on site, spent most of the day up on their feet, strolling about the property while keeping track of events in wearable devices. Some of the “guards” were just algorithms, analyzing video and audio feeds for suspicious behavior, recognizing faces and cross-checking them against a whitelist of residents, friends, and neighbors, and a blacklist of predators, stalkers, and ex-husbands. Anything ambiguous was forwarded to a Southeast Asian eyeball farm. "
― Neal Stephenson , Fall or, Dodge in Hell
94
" In a memorable, extemporaneous work of performance art in the middle of the HR department's open-plan workspace, he had explained that work of a routine, predictable nature could and should be embodied in computer programs. If that proved too difficult, it should be outsourced to humans far away. If it was somehow too sensitive or complicated for outsourcing, then "you people" (meaning the employees of the HR department) needed to slice it and dice it into tasks that could be summed up in job descriptions and advertised on the open employment market. Floating above all of that, however, in a realm that was out of the scope of "you people," was "weird stuff." As a matter of fact it was more important than anything else. But trying to explain "weird stuff" to "you people" was like explaining blue to someone who had been blind since birth, and so there was no point in even trying. "
― Neal Stephenson , Fall or, Dodge in Hell