Home > Work > The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win
1 " Five Dysfunctions of a Team, by Patrick Lencioni. He writes that in order to have mutual trust, you need to be vulnerable. "
― Gene Kim , The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win
2 " Improving daily work is even more important than doing daily work. "
3 " Any improvements made anywhere besides the bottleneck are an illusion. "
4 " Being able to take needless work out of the system is more important than being able to put more work into the system. "
5 " A great team doesn’t mean that they had the smartest people. What made those teams great is that everyone trusted one another. It can be a powerful thing when that magic dynamic exists. "
6 " technical debt’ that is not being paid down. It comes from taking shortcuts, which may make sense in the short-term. But like financial debt, the compounding interest costs grow over time. If an organization doesn’t pay down its technical debt, every calorie in the organization can be spent just paying interest, in the form of unplanned work. "
7 " To tell the truth is an act of love. To withhold the truth is an act of hate. Or worse, apathy. "
8 " We need to create a culture that reinforces the value of taking risks and learning from failure and the need for repetition and practice to create mastery. "
9 " Something seems wrong in a world where half the e-mail messages sent are urgent. Can everything really be that important? "
10 " a ‘change’ is any activity that is physical, logical, or virtual to applications, databases, operating systems, networks, or hardware that could impact services being delivered. "
11 " Practice creates habits, and habits create mastery of any process or skill. "
12 " until code is in production, no value is actually being generated, because it’s merely WIP stuck in the system. "
13 " CIO stands for “Career Is Over. "
14 " Unplanned work is what prevents you from doing it. Like matter and antimatter, in the presence of unplanned work, all planned work ignites with incandescent fury, incinerating everything around it. "
15 " repetition creates habits, and habits are what enable mastery. "
16 " Left unchecked, technical debt will ensure that the only work that gets done is unplanned work! "
17 " Resilience engineering tells us that we should routinely inject faults into the system, doing them frequently, to make them less painful. "
18 " The only thing more dangerous than a developer is a developer conspiring with Security. "
19 " Remember, it goes beyond reducing WIP. Being able to take needless work out of the system is more important than being able to put more work into the system. "
20 " we’re hearing more lately: something called “DevOps.” Maybe everyone attending this party is a form of DevOps, but I suspect it’s something much more than that. It’s Product Management, Development, IT Operations, and even Information Security all working together and supporting one another. "