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21 " I believe that if writers want their readers to care about a character, they have to care themselves. I have to root for a detective who screws up as much as Thorne does, who shares my birthday, my North London stomping ground, and my love of country music, both alt and cheesy. "
22 " Newspapers with declining circulations can complain all they want about their readers and even say they have no taste. But you will still go out of business over time. A newspaper is not a public trust - it has a business model that either works or it doesn't. "