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" When we say to people, 'I will pray for you,' we make a very important commitment. The sad thing is that this remark often remains nothing but a well-meant expression of concern. But when we learn to descend with our mind into our heart, then all those who have become part of our lives are led into the healing presence of God and touched by him in the center of our being. We are speaking here about a mystery for which words are inadequate. It is the mystery that the heart, which is the center of our being, is transformed by God into his own heart, a heart large enough to embrace the entire universe. Through prayer we can carry in our heart all human pain and sorrow, all conflicts and agonies, all torture and war, all hunger, loneliness, and misery, not because of some great psychological or emotional capacity, but because God's heart has become one with ours. "
― Henri J.M. Nouwen , The Way of the Heart: The Spirituality of the Desert Fathers and Mothers
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" Just as there’s usually a space or interval between people passing on the street, even if it sometimes seems very small, a space also exists between thoughts. In your meditation, see if you can perceive this gap between thoughts. What is it, and does it belong to the realm of time? If it does not, then it’s unborn and undying, beyond all conditioning, which is a psychological carry-over from the past to the present.Whatever thoughts or internal conflicts come up—do nothing. Do not try to force them to cease or change. And don’t “do nothing” to still the mind, quiet fears, or resolve conflicts—all of this is doing something. It only leads to more struggling and prevents you from seeing the actual nature of thought and internal conflict. Genuine attention has no motive.This observation or listening doesn’t involve effort. Effort merely distracts you from what’s taking place in the instant. A kind of concentration exists that’s not forced. We’ve all experienced listening or paying attention to something we truly enjoyed. At that moment, was effort required for concentration to take place? "
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" The illusionists of quantity are performing sleights of hand wherever it concerns the topic of quality. A profession that went from being second in command under the throne, to outsourced to the cheapest external providers, is perhaps one of greatest conflicts of interest society faces today, not to mention the blatant disrespect of the people quality is intended for in the first place.Quality is about ascertaining the absolute best, for the sake of all involved. It therefore, is a lofty profession combining research, science, and morality to make the best judgements for today based on the history of the past in order to most adequately prepare for an ever oncoming future. Most importantly, quality removes personal preference that is not in the best interest of all people. Thus, anyone who would launch a war on quality can be considered an enemy of mankind, as they are would be purveyors of an ultimate breach of trust and security.Until the concept of quality is reinstituted as the governing advisor in all aspects of society, sychophants will chant " more" is " better" . They will sell mediocrity at top dollar, and make top profits. Mediocrity should not be the accepted, celebrated standard, it should be the rudimentary blueprint for the greatest rollouts of progress ever marked in human history. "
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" Avoiding Chargebacks" Depending on the type of business, the frequency of charge backs will be higher for some businesses and more difficult to defend. Learning15 the proper way to handle a customer chargeback will help the owner and reduce the frequency. Having to pay charge backs can be very costly to the business owner resulting in losses. It could also be very discouraging to a new business owner knowing that he has to pay a penalty, as well as refund services rendered.It would be a good idea to be aware of the things about which your customers complain frequently and make it a goal to correct, improve, or remove it. It would be very unfortunate to learn of a damaging remark about your operation made on the Internet, rather than face- to- face.Make it a point to inquire of your customer whether he was dissatisfied. Make conversation with your customer and if the customer has a complaint, make every effort to resolve it as soon as possible. Charge backs could get very costly and sometimes settling the dispute with the customer could save you money. However, there will be times when the refund should not be given or attempts to settle this on the spot should not be made. The business owner will have to use his own judgment.Jesus counsels us to “Love your enemies, do good to them which hate you, Luke 6:27, (KJV).” No doubt some business owners will have difficulty doing this when the occasion arises, and some may have learned that this is the way to go. But, I encourage you to try this. As you do more and more business, you will find this to be a very necessary way for you to resolve conflicts in your business. It will be easier to do this than to resist, as Jesus said in Matthew 5:25 (KJV), “Agree with thine adversary quickly whilst thou art in the way with him.; lest at any time the adversary deliver thee to the judge, and the judge deliver thee to the officer, and thou be cast into prison.” Being cast into prison may be an extreme outcome, but we can avoid further conflicts if we would just humble ourselves and strive to resolve our conflicts. If it is any consolation, there are rewards for acting with love. Luke 6:35 says, “But love thee your enemies and do good and lend, hoping for nothing again; and your reward shall be great, and ye shall be the children of the Highest: for he is kind unto the unthankful and to the evil.” As one can see, business owners have a higher degree of responsibility because of the number of people with whom he/she interacts. "