QUOTE : I had had a chance to get to know her, and in doing so began to understand the kind of person she was. In a word, she was complicated. If things were going her way, she was fine. If anything out of the ordinary occurred – anything that conflicted with what she wanted to do, and in her way – then you were frozen out and left to stew until she decided to invite you back into the fold. The freeze could last days or even weeks, and no-one was immune.