" Countless self-help books, blogs and seminars promise relief from suffering, when pain and suffering are as much part of life as happiness and joy.The only way to avoid being mistreated in this world is to fold up in a dark corner and stay mute. If you go outside, or let others in, you'll get hurt many times. Ditto if you've grown up in a family rather than begin raised by wolves. Some people will behave badly and will not apologize, repair the harm, or care about your feelings. "

― Harriet Lerner , Why Won’t You Apologize?: Healing Big Betrayals and Everyday Hurts