" To some Portuguese police, Stott’s ideas sounded illogical if not insane. Several protested, saying that facing gangs of violent hooligans without protective armor was reckless. By the time the tournament arrived, the English press had derisively termed the program “Hug-A-Thug.” The sporting and scientific worlds waited doubtfully to see if Stott’s method would work. It worked. "
― Daniel Coyle , The Culture Code: The Secrets of Highly Successful Groups