" When an executive decides not to confront a peer about a potential disagreement, he or she is dooming employees to waste time, money, and emotional energy dealing with unresolvable issues. This causes the best employees to start looking for jobs in less dysfunctional organizations, and it creates an environment of disillusionment, distrust, and exhaustion for those who stay. "

― Patrick Lencioni , The Four Obsessions of an Extraordinary Executive: The Four Disciplines at the Heart of Making Any Organization World Class