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1 " Politics is when people choose their words and actions based on how they want others to react rather than based on what they really think. "
― Patrick Lencioni , The Five Dysfunctions of a Team: A Leadership Fable
2 " Remember teamwork begins by building trust. And the only way to do that is to overcome our need for invulnerability. "
3 " Great teams do not hold back with one another. They are unafraid to air their dirty laundry. They admit their mistakes, their weaknesses, and their concerns without fear of reprisal. "
4 " Like a good marriage, trust on a team is never complete; it must be maintained over time "
― Patrick Lencioni , Overcoming the Five Dysfunctions of a Team: A Field Guide for Leaders, Managers, and Facilitators
5 " Trust is knowing that when a team member does push you, they're doing it because they care about the team. "
6 " No quality or characteristic is more important than trust "
7 " Ego is the ultimate killer on a team "
8 " People who don’t like conflict have an amazing ability to avoid it, even when they know it’s theoretically necessary "
9 " The lack of conflict is precisely the cause of one of the biggest problems that meetings have: they are boring "
10 " I don’t think anyone ever gets completely used to conflict. If it’s not a little uncomfortable, then it’s not real. The key is to keep doing it anyway "
11 " conflict is productive "
12 " Commitment is a function of two things: clarity and buy-in "
13 " It's as simple as this. When people don't unload their opinions and feel like they've been listened to, they won't really get on board. "
14 " Not finance. Not strategy. Not technology. It is teamwork that remains the ultimate competitive advantage, both because it is so powerful and so rare. "
15 " So many people there are so concerned about being socially conscious and environmentally aware, but they don't give a second thought to how they treat the guy washing their car or cutting their grass. "
― Patrick Lencioni , The Ideal Team Player: How to Recognize and Cultivate The Three Essential Virtues
16 " If you could get all the people in an organization rowing in the same direction, you could dominate any industry, in any market, against any competition, at any time. "
17 " . . . his biggest problem was his need for a problem. "
― Patrick Lencioni , The Three Signs of a Miserable Job: A Management Fable About Helping Employees Find Fulfillment in Their Work
18 " A team that is not focused on results ... • Stagnates/fails to grow • Rarely defeats competitors • Loses achievement-oriented employees "
19 " The only way for the leader of a team to create a safe environment for his team members to be vulnerable is by stepping up and doing something that feels unsafe and uncomfortable first. By getting naked before anyone else, by taking the risk of making himself vulnerable with no guarantee that other members of the team will respond in kind, a leader demonstrates an extraordinary level of selflessness and dedication to the team. And that gives him the right, and the confidence, to ask others to do the same. "
― Patrick Lencioni , The Advantage: Why Organizational Health Trumps Everything Else in Business
20 " If people don’t weigh in, they can’t buy in. "
