" I believe that all successful organizations share two qualities: they are smart, and they are healthy. An organization demonstrates that it is smart by developing intelligent strategies, marketing plans, product features, and financial models that lead to competitive advantage over its rivals. It demonstrates that it is healthy by eliminating politics and confusion, which leads to higher morale, lower turnover, and higher productivity. "

― Patrick Lencioni , The Four Obsessions of an Extraordinary Executive: The Four Disciplines at the Heart of Making Any Organization World Class