" this takes us to the deepest irony of all. When the probability of error is high, the importance of learning from mistakes is more essential, not less. As Professor James Reason, one of the world’s leading experts on system safety, put it: “This is the paradox in a nutshell: health care by its nature is highly error-provoking—yet health workers stigmatize fallibility and have had little or no training in error management or error detection.”35 "

― Matthew Syed , Black Box Thinking: Why Some People Never Learn from Their Mistakes - But Some Do