" I also have to credit Bill Bilby, owner of Chelsea Books, with two other important lessons: first, his shop was always tidy and thoughtfully-organized –a remarkable trait in secondhand shops; and second, he was visibly enthusiastic about his stock. He was the first bookseller I knew to describe a book-artefact as “sexy”! A cynic might denigrate this latter trait as a mere sales tactic –because indeed his infectious enthusiasm successfully sold lots of books –but the fact is that the guy was, and is, just a completely mad bibliophile, and being in his shop with him, listening to him effuse about his books, and watching the way he would stroke them and savour them, was profound. It made me realize that we in the trade are actually evangelists of bibliophilia, and embracing and spreading that passion is the only way to ensure our survival. "

― Jen Campbell , The Bookshop Book