" While we were clearly upset with the tenant over not reporting the issue, the fault was ultimately ours. We should have performed regular inspections. Since that date, all of our units get inspected on a six-month rotation. Our lease also now states that any maintenance issues that are not reported that result in further avoidable damage will be billed to them. "

― Brandon Turner , The Book on Managing Rental Properties: Find, Screen, and Manage Tenants With Fewer Headaches and Maximum Profits