QUOTE : It’s worth keeping Jony Ive’s quote, “new ideas are fragile,” top of mind before a 1:1. This meeting should be a safe place for people to nurture new ideas before they are submitted to the rough-and-tumble of debate. Help them clarify both their thinking about these ideas and their understanding of the people to whom they need to communicate these ideas. The ideas may need to be described in one way for an engineer and another for a salesperson. Here are some questions that you can use to nurture new ideas by pushing people to be clearer: “What do you need to develop that idea further so that it’s ready to discuss with the broader team? How can I help?” “I think you’re on to something, but it’s still not clear to me. Can you try explaining it again?” “Let’s wrestle some more with it, OK?” “I understand what you mean, but I don’t think others will. How can you explain it so it will be easier for them to understand?” “I don’t think ‘so-and-so’ will understand this. Can you explain it again to make it clearer specifically for them?” “Is the problem really that they are too stupid to understand, or is it that you are not explaining it clearly enough?