" The receptionist, a fifty-something woman, was a rigid gatekeeper—her attitude matching her tight bun. Her dark hair was pulled back so fiercely, it appeared to tug at her skin. She wasn’t impressed that they were the PWCPD or that they wanted an audience with Charles Windsor, the CEO. She scowled and asked, “What is this regarding? "

― Carolyn Arnold , The Silent Witness (Detective Amanda Steele #3)