QUOTE : While her moment-to-moment experiences may have been torturous, Gladys was still able to complete tasks. For instance, she could show up for work on time, go grocery shopping, and remember to water the plants. Therefore, if someone’s life could be judged solely by her daily agenda, Gladys Baker would have appeared quite unspectacular. Yet it was how she experienced and reacted to the string of events that made her different.