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" For years, "Sorry, I don't speak French" has been the reflexive response of English-speaking Canadians to a request, a comment, or a greeting in the other official language. Part apology, part defiance, it is a declaration of the otherness. That is not me. I don't do that. The language barrier is her, at this counter, now. "
― , Sorry, I Don't Speak French: Confronting the Canadian Crisis That Won't Go Away