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" Belinda was able to carry the most complicated orders for six or seven tables in her head without ever forgetting an item. She also knew instinctively what her customers would order before they did. Her predictions became something of a parlor trick for a while, in fact. Beyond such obvious attributes, however, Belinda was able to morph both her personality and her looks to suit whoever she was waiting on. For example, I'd watch her waiting on a group of young women and she'd appear reserved and fresh faced. Her conversation with them would be friendly but impersonal, never threatening. For couples, she'd become sophisticated, knowledgeable, and attractive. When waiting on men, she became girlishly flirtatious and subtly sexy. Were it not for her obvious sincerity at the table, Belinda would have merely been a good actress. But I don't believe that Belinda herself was aware of her transformations, and that detachment was part of the reason she made more money and received more compliments on her service than any of her coworkers. "
― Debra Ginsberg , Waiting: The True Confessions of a Waitress