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1 " Good decisions can turn into disasters when communicated poorly. "
― Dianna Booher , What More Can I Say?: Why Communication Fails and What to Do about It
2 " Never mind your intentions. Communication is about what others hear with your words. "
3 " Good communication may not make a risky deal safe, but poor communication may sell benefits of a good deal. "
4 " Strong communicators increase their influence because they are intentional and focused with their language. "
― Dianna Booher
5 " Your email greetings should warm readers up—not put them off. "
6 " Emotional instability for whatever reason can infect the workplace and lower productivity as surely as malfunctioning equipment. "
― Dianna Booher , Communicate Like a Leader: Connecting Strategically to Coach, Inspire, and Get Things Done
