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1 " The first step out of the gate has to be knowing where you want to end up. What do you really want from your company? "
― Stan Slap
2 " The first step to solving any problem is to accept one’s own accountability for creating it. "
3 " Being relevant to your customers only when you’re trying to sell something means choosing to be irrelevant to them for the rest of the time. "
4 " There will be plenty of other problems in the future. This is as good a time as any to get ahead of them. "
5 " The economy is in ruins! Bottom line? Good management will defeat a bad economy. "
6 " Your company is its own competition and can deliver itself debilitating blows the competition only dreams of. "
7 " Instead of waiting for a leader you can believe in, try this: Become a leader you can believe in. "
8 " The purpose of leadership is to change the world around you in the name of your values, so you can live those values more fully. "
9 " Profitability. Growth. Quality. Exceeding customer expectations. These are not examples of values. These are examples of corporate strategies being sold to you as values. "
10 " When you’re a manager, you work for your company. When you’re a leader, your company works for you. "
11 " Work/life balance is not about escaping work. It’s about living exactly the way you want to when you’re at work. "
12 " What first separates a leader from a normal human being? A leader knows who they are as a human being. "
13 " True leaders live their values everywhere, not just in the workplace. "
14 " The worst thing in your own development as a leader is not to do it wrong. It’s to do it for the wrong reasons. "
15 " When rewards come from an external source instead of an internal source, they’re unreliable, which means they’re dangerous if you grow to depend on them. "
16 " Human behavior is only unpredictable and dangerous if you don’t start from humanity in the first place. "
17 " Imagine a world where what you say synchs up, not sinks down. "
18 " Why live my personal values at work? This is an excellent question to ask. If your attorneys are planning an insanity defense. "
19 " Here’s what you need to know most about leadership: Lead your own life first. The only thing in this world that will dependably happen from the top down is the digging of your grave. "
20 " The myth of management is that your personal values are irrelevant or inappropriate at work. "
