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1 " You don’t empower people by giving them tasks and homework. Personal power comes from within, when people feel seen, cared about, and respected. "
― Marcia Reynolds , Coach the Person, Not the Problem: A Guide to Using Reflective Inquiry
2 " People need to feel seen, heard, and valued to have the desire to grow. "
3 " There isn’t one right way to coach; coaching is a spontaneous process between the coach and client. "
4 " Coaching should be a process of inquiry, not a series of questions. "
5 " Coaching mastery isn’t just about improving skills; mastery also requires that you quickly catch internal disruptions and shift back to being fully present with your clients. "
6 " No one—not rock stars, not professional athletes, not software billionaires, and not even geniuses—ever makes it alone. "
― Marcia Reynolds , The Discomfort Zone: How Leaders Turn Difficult Conversations Into Breakthroughs
7 " You don’t have to have all the answers. You are a good coach if you share what you hear and see others express with no attachment to being right. "
8 " If it’s a choice between a difficult truth and a simple lie, people will take the lie every time.”1 The truth often hurts before it sets you free. "
9 " The truth is obtained like gold, not by letting it grow bigger, but by washing off from it everything that isn’t gold. "
10 " we make up what we believe to be true based on our education, past experiences, and our hopes for what will transpire in the future. "
11 " Being a transformational leader increases productivity and bottom line results whether people decide to stay or go because the motivation to succeed is internally based on individual growth not externally based on organizational goals. "
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13 " A common mistake leaders make is to recap the steps the person is going to take instead of letting the person do it. "
14 " The Discomfort Zone is the moment of uncertainty when people are most open to learning. "
15 " Reflections followed by questions prompt us to stop and question our thinking and behaviors. This disruption initiates a shift in how we see ourselves and the world, or at least how we are framing a dilemma. We see a new way forward with a stronger commitment to taking action than if we were told what we should do by an expert. "
16 " Effective leaders help others think more broadly for themselves. "
17 " As long as the question furthers the conversation, it shouldn’t matter how it is structured. "