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1 " Human beings remember " firsts" - the first time something happens, or the begining of an experience- and we tend to remember " lasts" as well. So when you are about to make a critical/negative delivery , start your criticism with a positive begining, it will affect the rest of the experience. Start by giving them solid ground to stand by expressing the fact that you value them and they matter. Once they are reassured of their own worth, people will accept your comments far more easily and they'll get less defensive. "
2 " It is easy to be a Critic when you have nothing to lose by your Criticism and hard to be a whistle blower in the auditorium of the majority. "
3 " People say you should read your criticism because it will make you a better person but it doesn't. It just makes you a sad bitter old showbiz nightmare. "
