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1 " What is good customer service about then?One word: caring.Bad customer service happens when the employee doesn't care.You could chalk it up to low wages or getting paid regardless of results. But that's not it either.Hiring managers need to do two things and two things only:1. Hire employees that ALREADY care and are ALREADY motivated.2. Repeat step 1.When this is done, everything changes. People are happy on both sides of the table.Costs for management and training plummet "
― Richie Norton
2 " Every country needs its whistleblowers. They are crucial to a healthy society. The employee who, in the public interest, has the independence of judgement and the personal courage to challenge malpractice or illegality is a kind of public hero. "
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3 " The sex-based segregation of labour is the key, to maintaining not only the family, but also the economy, because the economy would collapse like a house of cards if this unpaid domestic labour had to be paid for by somebody, either by the husband or the employer. Consider this: the employer pays the employee for his or her labour in the workplace. But the fact that he or she can come back to the workplace, the next day, depends on somebody else (or herself) doing a whole lot of work the employer does not pay for—cooking, cleaning, running the home. When you have an entire structure of unpaid labour buttressing the economy, then the sexual division of labour cannot be considered to be domestic and private; it is what keeps the economy going. If tomorrow, every woman demanded to be paid for this work that she does, either the husband would have to pay her, or the employer would have to pay the husband. The economy would fall apart. This entire system functions on the assumption that women do housework for love. * "
― Nivedita Menon , Seeing Like a Feminist
4 " The housewife is an unpaid worker in her husband's house in return for the security of being a permanent employee: hers is the reductio ad absurdum of the employee who accepts a lower wage in return for permanence of his employment. But the lowest paid employees can be and are laid off, and so are wives. They have no savings, no skills which they can bargain with elsewhere, and they must bear the stigma of having been sacked. "
― Germaine Greer , The Female Eunuch
5 " The vacancy in your heart doesn't connotes that nobody is seeking for the job of servicing your feelings, but because the employee must first have all the necessary credentials needed for the job. "
― Michael Bassey Johnson
6 " In many ways the effect of the crash on embezzlement was more significant than on suicide. To the economist embezzlement is the most interesting of crimes. Alone among the various forms of larceny it has a time parameter. Weeks, months, or years may elapse between the commission of the crime and its discovery. (This is a period, incidentally, when the embezzler has his gain and the man who has been embezzled, oddly enough, feels no loss. There is a net increase in psychic wealth.) At any given time there exists an inventory of undiscovered embezzlement in — or more precisely not in — the country’s businesses and banks. This inventory — it should perhaps be called the bezzle — amounts at any moment to many millions of dollars. It also varies in size with the business cycle. In good times people are relaxed, trusting, and money is plentiful. But even though money is plentiful, there are always many people who need more. Under these circumstances the rate of embezzlement grows, the rate of discovery falls off, and the bezzle increases rapidly. In depression all this is reversed. Money is watched with a narrow, suspicious eye. The man who handles it is assumed to be dishonest until he proves himself otherwise. Audits are penetrating and meticulous. Commercial morality is enormously improved. The bezzle shrinks.…Just as the boom accelerated the rate of growth, so the crash enormously advanced the rate of discovery. Within a few days, something close to a universal trust turned into something akin to universal suspicion. Audits were ordered. Strained or preoccupied behavior was noticed. Most important, the collapse in stock values made irredeemable the position of the employee who had embezzled to play the market. He now confessed. "
― John Kenneth Galbraith , The Great Crash of 1929
7 " The difference between an Employer and an Employee is that as payday approaches, the Employee is full of hope and expectation while the Employer is full of fear and trepidation "
8 " How important is failure - yes, failure - to the health of a thriving, innovative business? So important that Ratan Tata, chairman of India's largest corporation, gives an annual award to the employee who comes up with the best idea that failed. "