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1 " People with low self-confidence and self-esteem often feel nervous about antagonizing others and tend to rate others’ needs more highly than their own. "
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2 " Life never was long enough to provide time for enemies. Nor is it long enough for people who bore me, or for me to stand around boring and antagonizing others, or for all of us, the others and me, to get into these half-friendly, half-sour fender-bumpings of egos and personalities and ideas, a process which turns a day into a contest when it really should be a series of hours serving your pleasure. "
― Jimmy Breslin
3 " If you have ever experienced this type of unprofessional treatment, I doubt you would even consider giving them business in the future. Interrupting, ignoring, patronizing, or antagonizing a customer is like pouring gas on a fire and creates a more explosive situation than the original complaint. Still, it continues to happen every day, costing companies millions in lost revenue. "
― Susan C. Young , The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact(The Art of First Impressions for Positive Impact, #5)
