Home > Topic > a different mindset
1 " Hookers, Hondas and Hollywood all approach customers with a different mindset than the rest of the business world. Whereas most businesses talk about the importance of " customer service," agents, mechanics and people of the night talk about " servicing customers." It is an important distinction, as customer service is generally a reactive process in which professionals and businesses respond to the needs of their clients, while servicing customers involves exploration to discover what the customer needs in order to start firing all the cylinders. "
2 " The deep learning techniques, while relatively easy to learn, are quite foreign to traditional engineering modalities. It takes a different mindset and a relaxation of the presumption of control. The practitioners are like magi, sequestered from the rest of a typical engineering process. "
