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1 " A brief, well-crafted story that is relevant to your topic is one of the most potent ways to maintain the attention of your audience. But the story must be kind. Benjamin Disraeli said: " Never tell unkind stories." Inconsiderate and insensitive stories do not bring grace to those who hear them, and may actually leave the audience dispirited. "
2 " Caring means cultivating the skills of an active listener. That is easier said than done, as an anecdote about the extraordinary social skills of British politicianBenjamin Disraeli and his rival William Gladstone illustrates ... The rivalry between the two statesmen piqued the curiosity of American Jennie Jerome, admired beauty and the mother of Winston Churchill. Ms. Jerome arranged to dine with Gladstone and then with Disraeli, on consecutive evenings. Afterward, she described the difference between the two men this way: " When I left the dining room after sitting next to Gladstone, I thought he was the cleverest man in England. But when I sat next to Disraeli, I left feeling that I was the cleverest woman. "
3 " When Andrew Jackson died someone asked a friend if he thought Old Hickory would go to heaven. 'He will if he wants to ' was the reply. On his death bed Disraeli declined a visit from Queen Victoria. 'No it is better not' he said 'she would only ask me to take a message to Albert.' I am a broken machine. I am ready to go. "
4 " Deploring change is the unchangeable habit of all Englishmen. If you find any important figures who really like change such as Bernard Shaw Keir Hardie Lloyd George Selfridge or Disraeli you will find that they are not really English at all but Irish Scotch Welsh American or Jewish. Englishmen make changes sometimes great changes. But secretly or openly they always deplore them. "
