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1 " CRM is rather boring in itself. It's the fortunes you can build using CRM that makes it so interesting. "
2 " CRM is rather boring in itself. It's the fortune you can make using CRM that makes it so interesting. "
3 " From shaping CRM to understanding today’s omni-channel digital customer, Barton Goldenberg leads the way again with his compelling insights and methodologies. The timing of his latest book, The Definitive Guide to Social CRM, once again demonstrates his forward thinking. "