" True empathy is not about waiting to understand another person; it is about proactively seeking to do so. It takes effort to give another person your full time and attention; to ask others how they are feeling and if they coping well with things. And don’t overlook those closest to you. Never take anyone for granted. Avoid being too preoccupied to sit down and talk with your children, partners and colleagues. "

― Nigel Cumberland , 100 Things Successful People Do: Little Exercises for Successful Living